Good Management Begins with Good People

Dennis Vicars, the CEO of Human Services Management Corporation (HSMC) and Executive Director of the Professional Association for Childhood Education Alternative Payment Program (PACEAPP) states that, "All organizations are different in nature, culture, programs, and services. However, every truly successful enterprise that I have encountered:

• Employs strategic leadership
• Is organized in a way to promote maximum individual staff performance
• Promotes maximum individual growth and self-actualization
• Is relationship oriented
• Is always recruiting, always interviewing, and always prepared to hire positive people who will improve the organization
• Is committed to ongoing training and the promotion of individual growth
• Is efficient and effective
• Has a culture of excellent service (to parents, vendors, and each other)
• Is nurturing, with an emphasis on making mistakes early so that eventual success is guaranteed
• Is a fun place to be!"